Verify Your Account Once
Verification is the lock on your wallet. We ask for your name as it appears on your national ID, a photo of that ID, and a scan or selfie so we know the person cashing out is the person who opened the account. Send it through the verification area in your profile and the team reviews it; you do not repeat this
for every deposit, and future withdrawals go through on the details we already hold. Doing it early is the practical move — a verified account clears the payout check faster than one that starts the process mid-request. If a document is unreadable we will tell you which one to reshoot rather than leaving the request stuck.
- Fill in your details — Enter your full name exactly as printed on your national ID, with your date of birth.
- Upload the ID — Photograph the front and back in good light. Glare and cropped edges are the usual reason a review stalls.
- Confirm it is you — Add the selfie or scan we ask for so the face matches the document on file.
- Wait for the tick — We review and confirm in your profile. Once verified, withdrawals match the details we hold.